A/C Cool Credit Terms and Conditions

How to Receive Your Bill Credit

After your switch is installed, we will update our billing records to add a $5 credit to your account on your July, August, September and October statements. For customers on Budget Pay, the credit will be applied to their Budget Pay calculation. Switches must be installed by the 15th of June, July or August in order to receive a credit on the following month’s bill.

The bill credits are only applicable to customers with an active Idaho Power account.

The program is only available within Idaho Power’s service area in the states of Idaho and Oregon where the equipment required to support A/C cycling has been installed and is operational.

Eligibility Requirements

To be eligible, customer must be a residential customer living within the company’s service area where the equipment required to support A/C cycling has been installed and is operational. Customer must have central A/C or an air-source heat pump. Customers with water-source heat pumps, ductless heat pumps, two-stage units, evaporative (swamp) coolers or window A/Cs are not eligible for the program. Renters may participate by filling out a landlord approval form, available by calling 1-866-865-COOL (2665).

The company shall have the right to select and reject program participants at its sole discretion based on criteria the Company considers necessary to ensure the effective operation of the Program. Selection criteria may include, but will not be limited to, energy usage, residential location, size of home, or other factors.

Qualified Units

Qualified units are defined as residential A/C units used for a central air system, or an air-source heat pump. Water-source heat pumps, ductless heat pumps, two-stage units, evaporative (swamp) coolers and window units are not eligible. Units must be in good working condition. Units must have clear and easy access. Customers’ central A/C equipment must be fully functional and comply with the National Electric Code (NEC) standards.

Application Details

Applications must include all information requested. Incomplete or missing information may result in the delay or denial of program participation. Idaho Power reserves the right to conduct random on-site inspections to verify the switch is still installed and operating correctly. If there is evidence of alteration, tampering, or otherwise interfering with the company’s ability to initiate a cycling event, the customer’s participation in the program will be terminated, and the customer will be required to reimburse the company for the cost of replacement or repair of the device or other program equipment, and the company will reverse any amounts credited to the customer’s bills during the past 12 months as a result of the customer’s participation in the program.

Disclaimer of Warranties

Idaho Power neither expressly nor implicitly warrants nor assumes any legal liability or responsibility for the performance, quality, safety, installation or estimated energy and/or cost savings of any project associated with this program. Applicant agrees to indemnify Idaho Power, its parent company, affiliates, subsidiaries, directors, officers, employees, agents, representatives, successors and assigns of each against all loss, damage, expense, and liability arising from any project associated with this program. IDAHO POWER OFFERS NO WARRANTY RELATED TO THIS PROGRAM.

Information Release

The applicant understands and agrees that Idaho Power and/or its representatives may include a description of this project and other project details in its case studies, brochures, press releases, advertisements and other marketing materials presented to the public. The public materials will discuss the program but not specific participant’s information.

By participating in this program, participant agrees to release their name, address and phone number to Honeywell Utilities Solutions and Idaho Power subcontractors responsible for the operation of this program and fulfillment of duties related to the program. These subcontractors are obligated to keep customer information confidential.